There are inherent difficulties related to most voice jobs like odd working hours, security concerns while traveling to and fro from work. The health impact and safety factors hinder people from looking at it with a long term career perspective.
While voice jobs call for interaction with clients over phone, non voice jobs could call for dealings with customers through email or chat Non voice jobs involve applications across industries like airlines and transportation, securities, human resources, litigation and financial services, insurance, data processing and healthcare. Avenues for long term career advancements are higher in this sector.
These jobs also offer work at home possibilities making it more attractive to those who would prefer to have the flexibility to decide on their working atmosphere. Companies are taking steps to improve the working condition of women at the workplace. Flexible Work Arrangements supports their unique needs. Women in India are given 3 months maternity leave. Women's Mentoring Programs are organized at the workplace. Senior Female executive's mentors, virtual workshops and conferences provide networking tips to ensure the advancement of women. They are very successful and moving ahead neck-to-neck with their male counterparts.
Any computer in the network has the potential to control any phone in the telephone system. The phone does not need to be attached directly to the user's computer, although it may physically be integrated into the computer (such as a VoIP soft phone), requiring only a microphone and headset in the circuit, without even a keypad, to connect to the telephone network.
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